Delivery policy
Shipping and returns information
Delivery coverage, handling time, transit estimates, return methods and refund timing are published here and should match what appears at checkout.
Delivery policy
Before placing an order
For products submitted to Google, shipping must be calculable and shown before the order is placed. Products that can only be sold after a manual freight quote should be marked “Exclude from Google advertising” in WooCommerce and should not be submitted to Merchant Center.
Mandatory charges
All merchant-charged mandatory delivery, handling or insurance costs are included in the amount shown before order placement. We do not add a separate release, unlock or shipment fee after an order has been paid.